All persons evicted from site will be processed via an onsite Security team.
All persons presented for ejection by security will be interviewed by the Security who are independent from security and their details will be recorded in a database with their full personal details, a photograph, date and time and the reasons for ejection and tickets for future events will not be allowed.
All persons who are to be evicted will be able to make a telephone call if they do not have a mobile phone in order to contact immediate members of their group and/or family, using a free phone service.
Persons who are to be evicted will need to phone a friend on site to collect their belongings before their ejection as they themselves will not be permitted back into the event to find them.
The Organiser will not be responsible for ensuring that they leave site with their belongings.
All evictees will be evicted from site, and their tickets will be removed to prevent them re-entering the event. Individuals who are evicted will not be entitled to re-entry, substitute or a refund for their ticket.
If the evictee is vulnerable or under the influence of alcohol/drugs. And therefore, is unable to leave the site/call a responsible person to assist.
All evictees will be taken to the eviction point which is located at the main gate to the estate at Ragley Hall – W3Ws- ///swift.calculate.twist
Temporary Eviction Holding Area
Where an individual needs to be removed from an incident (for example, following a fight, public disorder or other unacceptable behaviour (as stated in the Eviction Policy), they will initially be escorted to the Temporary Eviction Holding Area within the event site. This provides a secure and controlled environment away from public view, allowing the incident to be managed safely.
Whilst in the Temporary Eviction Holding Area, Event Control will:
• Undertake a brief welfare assessment. E.g. are there injured, intoxicated etc
• Record the individual’s details and the circumstances of the incident (if this has already not been actioned).
• Request police attendance when considered necessary by the event organisers.
• Review all available information and determine the appropriate outcome with Event Gold and Silver.
